WORK

Selected projects

Selected work across new product experiences, redesigns, targeted improvements and UX evaluation.

AI Products

AI product experiences where tasks, data, and assistance have to share the same workspace without getting in each other’s way.

AI Assistant Widget

I designed a multi-platform AI assistant that starts small and expands into a fuller conversation when the task needs more space.

AI Interaction · Multi-platform UX · Systems Thinking

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Checklist and verification preview illustration

Checklist AI / Verification Assistant

An AI-assisted verification flow where AI checks the work first, then people review, correct, and confirm the result.

AI Verification · Human Review · Workflow UX

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Enterprise CRM

I developed an early CRM concept into a coherent product system for managing contacts, interactions, opportunities, pipeline activity, and reporting.

Enterprise UX · CRM · Product System

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Conversation and Workflow Design

Interfaces for conversations and multi-step tasks, designed so people can follow what is happening and what comes next.

Guided product tour preview illustration

Chat Interface

I redesigned the sidebar of an AI workspace so navigation can expand for orientation and collapse for focused conversation.

Workspace UX · Sidebar Logic · Interaction Architecture

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Writing Assistant

I designed an in-document AI editing workflow where users select text, apply AI actions, and review the result without leaving the editor.

Document Editing · AI Actions · Human Review

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AI Assistant for a Self-Service Totem

A customized vertical Totem with Avatar and Chat modes, voice and text input, persistent controls, and session behavior adapted to an established digital identity.

Totem UX · Avatar + Chat · Voice + Text

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Product Strategy and Evaluation

Work that defines product direction, audits experience quality, and decides what deserves attention first.

Finance and risk analysis preview illustration

Risk Assistant

An AI-assisted risk review workflow that organizes evidence, assessment stages, and analyst decisions in one traceable interface.

Fintech UX · Risk Workflow · Evidence Review

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UX Audit

I audited key product flows, grouped recurring UX problems, and turned them into practical recommendations the team could review together.

UX Strategy · Heuristic Analysis · Prioritisation

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